TERMS & CONDITIONS

Last Updated: 15 September 2026

These Terms and Conditions govern the provision of all services, programmes, trainings, courses, workshops, retreats, events and educational offerings delivered by Jan Normanton.

These terms apply to services provided under:
•Embodied Therapies
•Return to Resilience
•The Soma Method™
•The Soma Massage Method™

By booking, purchasing, enrolling in or participating in any programme, service or training, you agree to these Terms and Conditions.

1. Definitions

Provider, we, our or us refers to Jan Normanton and all associated programmes and services.

Participant, client, student or you refers to the individual purchasing or participating in a service, programme or training. Programme refers to any treatment, course, workshop, retreat, event, online programme, training or educational offering.  

2. Eligibility

Participants must:
•Be aged 18 years or over.
•Provide accurate registration information.
•Meet any specified entry requirements.
•Be responsible for determining whether participation is suitable for their circumstances.

The Provider reserves the right to refuse, suspend or terminate participation where this is considered necessary to protect the wellbeing, learning experience or safety of participants.

3. Fees and Payment

Programme fees are stated at the point of booking.

Payment must be made according to the terms specified for each programme.

Where payment plans are offered:
•All instalments remain payable.
•Missed payments may result in suspension of access, attendance or certification.

All fees are stated in pounds sterling (£).

4. Cancellations and Transfers

Cancellation requests must be submitted in writing.

Programme-specific cancellation terms are set out in the relevant Schedule below.

The Provider reserves the right to postpone, reschedule or cancel programmes due to illness, force majeure, venue issues, insufficient enrolment or circumstances beyond reasonable control.

Where this occurs, participants will be offered an alternative date, transfer or refund as appropriate.

5. Participant Conduct

Participants agree to:
•Behave respectfully and professionally.
•Follow safety instructions.
•Respect the confidentiality of others.
•Refrain from disruptive, abusive, discriminatory or inappropriate behaviour.

The Provider reserves the right to remove a participant whose behaviour adversely affects the learning environment or wellbeing of others.

No refund will be payable in such circumstances.

6. Health, Wellbeing and Educational Disclaimer

Participation in any programme, training, treatment, workshop, retreat, event, course or educational offering is entirely voluntary.

Participants remain responsible for their own physical, emotional, psychological and professional wellbeing before, during and after participation.

The services, programmes, courses, workshops, trainings, treatments, resources and educational materials provided by Jan Normanton, Embodied Therapies, Return to Resilience, The Soma Method™ and The Soma Massage Method™ are intended for educational, informational, professional development and personal wellbeing purposes only.

Nothing provided through our services should be interpreted as, nor is intended to replace:
•Medical advice
•Medical diagnosis
•Medical treatment
•Mental health treatment
•Psychiatric care
•Counselling
•Psychotherapy
•Clinical supervision
•Emergency or crisis intervention services

Participation in any service or programme does not establish a doctor-patient, psychotherapist-client, counsellor-client or regulated healthcare practitioner relationship unless expressly agreed in writing.

The information provided is intended to support:
•Learning
•Self-awareness
•Personal development
•Professional development
•Informed decision-making

It should not be relied upon as a substitute for advice, diagnosis or treatment from a qualified healthcare professional.

Participants experiencing significant physical, emotional or psychological difficulties should seek support from an appropriately qualified healthcare practitioner.

If you are experiencing a medical or mental health emergency, you should contact your GP, NHS 111, emergency services or another appropriate emergency support provider immediately.

Whilst every effort is made to provide accurate, evidence-informed and high-quality educational content, no representations, warranties or guarantees are made regarding:
•Specific outcomes
•Personal transformation
•Health improvements
•Professional success
•Business growth
•Financial outcomes

Individual experiences and results will vary.

Participants acknowledge they are solely responsible for their own decisions, actions and implementation of information provided through any programme or service.

7. Intellectual Property

All programme materials remain the intellectual property of Jan Normanton unless otherwise stated. This includes:
•Videos
•Audio recordings
•Manuals
•Training materials
•Worksheets
•Frameworks
•Models
•Graphics
•Presentations
•Course content
•Methodologies

Participants may not copy, reproduce, distribute, teach, licence, publish, sell or otherwise exploit programme materials without prior written permission.

8. Confidentiality

Participants agree to maintain the confidentiality of personal information shared during programmes.

The Provider cannot guarantee confidentiality between participants and encourages discretion and professional responsibility.

9. Photography, Recording and Testimonials

Participants may not record programme content without permission.

The Provider may occasionally seek consent to use photographs, video recordings, testimonials or feedback for educational or promotional purposes. Consent may be withdrawn for future use at any time.

10. Data Protection

Personal information will be processed in accordance with the Provider's Privacy Policy and applicable UK data protection legislation.

11. Limitation of Liability

Nothing in these Terms excludes liability where such exclusion would be unlawful.

Subject to that limitation, the Provider shall not be liable for:
•Loss of income
•Loss of profits
•Loss of business opportunity
•Indirect loss
•Consequential loss

Participants remain responsible for decisions and actions taken following participation in programmes or services.

12. Governing Law

These Terms and Conditions shall be governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SCHEDULE A - RETURN TO RESILIENCE

Return to Resilience™ is a self-directed educational wellbeing programme. The programme provides education and information relating to:
•Nervous system awareness
•Resilience
•Stress
•Burnout
•Emotional wellbeing
•Personal development
•Somatic understanding

The programme is educational in nature and participation does not create a therapeutic, counselling, coaching, psychological or healthcare practitioner-client relationship.

Access

Participants receive access to programme materials as described at the point of purchase.

Access is granted solely to the individual purchaser. Login information must not be shared. The Provider reserves the right to suspend access where unauthorised sharing occurs.

Emotional Readiness

Participants acknowledge that programme content may invite personal reflection on:
•Stress
•Wellbeing
•Behavioural patterns
•Emotional experiences
•Personal circumstances

Participants are encouraged to proceed at a pace that feels appropriate for them and seek additional support where required. Participants remain responsible for determining whether the programme is suitable for their circumstances.

Digital Content and Consumer Rights

Access to digital materials may be provided immediately following purchase.

By accessing programme content, participants acknowledge that digital content delivery has commenced. Any applicable consumer cancellation rights will be governed by current UK consumer law.

Refunds

Refund requests will be considered in accordance with applicable UK consumer legislation. Consumers are encouraged to review programme information carefully before purchase.

Results Disclaimer

Individual experiences and outcomes vary. The Provider does not guarantee any specific emotional, personal, professional, financial or health-related outcomes.

SCHEDULE B -  THE SOMA MASSAGE METHOD™  

The Soma Massage Method™ is a professional practitioner training programme delivered in person and/or online. The programme is designed to develop professional skills, practical competencies and practitioner understanding.

Practical Training Participants acknowledge that practical bodywork and massage activities form part of the training.

Participation remains voluntary.

Participants are responsible for disclosing any information relevant to safe participation.

Attendance

Participants are expected to attend all required training sessions.

Repeated lateness, absence or non-participation may affect eligibility for certification.

Certification

Certification may be dependent upon:
•Full attendance
•Demonstration of competence
•Practical assessment
•Submission of required work
•Professional conduct

Completion of training does not automatically guarantee certification.

The Provider reserves the right to withhold certification where requirements have not been met.

Professional Practice Participants remain responsible for:
•Professional insurance
•Scope of practice
•Regulatory compliance
•Continuing professional development

Completion of training does not guarantee employment, insurability, professional membership or business success.

Intellectual Property and Method Protection

The Soma Massage Method™, associated processes, frameworks, manuals, models, techniques and educational content remain the intellectual property of Jan Normanton.

Completion of training does not confer any right to:

•Teach the Soma Massage Method™
•Certify others
•Reproduce training content
•Licence the method
•Create derivative training programmes unless expressly authorised in writing.  

Training Cancellations and Transfers Participant cancellations:

•More than 21 days before commencement may be eligible for a refund, less any administration fee stated at booking. •Between 14 and 20 days before commencement may be eligible for a partial refund.
•Less than 14 days before commencement are generally non-refundable.

Places may be transferred to a future training date at the Provider's discretion.

If the Provider cancels or reschedules training, participants will be offered either:
•A transfer to a future date; or
•A refund of fees paid.

Travel, accommodation and associated expenses remain the participant's responsibility.

Training Records

The Provider may retain attendance, assessment, certification and qualification records in accordance with its Privacy Policy to verify training completion and certification status.

Contact Jan Normanton
Embodied Therapies
Email: hello@embodiedtherapies.co.uk
Telephone: 07944 655645
Website: www.embodiedtherapies.co.uk